Warranty and Return Policy

Product Quality:

At Time Trek Store, we always strive to provide high-quality products with AAA Quality. We value your trust in our products and work diligently to ensure they meet your expectations.

Exchange Policy:

  1. All our products are carefully selected by our team, and the product images displayed on our website are the result of our own photography. We make every effort to ensure that our products match the images and specifications presented.
  2. If you encounter any issues related to quality or receive a damaged product that does not meet the specifications as shown in the pictures, you may request a exchange within a maximum of 7 days from the date of receiving the product.
  3. Please contact us via WhatsApp at the following number: +90 505 579 02 00 or by email at the following address: support@timetrekstore.com to obtain the exchange address.
  4. We will cover the shipping costs for the return.
  5. Once we receive the exchange product, a replacement product will be sent to you, and the refund will be processed back to the same payment card used for the original order.

We are committed to ensuring your complete satisfaction, and we are here to assist you. Please feel free to reach out to us with any questions or additional inquiries.

Contact Information:

Time Trek Store
Turkey/Istanbul